Mobile / Sports
At ovi777, we collect only what we need to run your account and process transactions through verified payment rails like bKash and Upay. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account on ovi777, we collect the details you provide during registration — your name, contact information, and the credentials you set. Each time you deposit or withdraw using bKash or Upay, we record the transaction reference, amount, and timestamp associated with that wallet action. We do not store your bKash PIN or Upay authentication codes; those stay entirely within those payment providers' own secure environments. We also collect session data: device type, browser version, IP address, and the pages you navigate within our lobby. This helps us keep your account accessible whether you switch between a phone and a desktop mid-session. Cookies are used to maintain your login state and remember your language preference — you can manage or clear these through your browser settings at any time. Data is retained for as long as your account remains active and for a period afterward as required to handle any outstanding transaction disputes or account queries. We do not sell your personal data to third parties. Third-party payment processors — including bKash and Upay — operate under their own published privacy terms, which govern how they handle transaction data on their side. Access to and use of this platform depends on your local law and eligible regions.
This policy covers information collected directly through ovi777 and the account system we operate. It does not extend to third-party services you access through links on our pages, or to how payment processors like bKash and Upay handle data on their own platforms. Understanding the boundary between what we control and what falls outside our policy helps you make informed choices about your account.
Covers data collected when you register, log in, or update your account details on ovi777. This includes your email, contact information, and the records we hold linked to your account session and wallet activity.
Covers the transaction references and status records we log when you deposit or withdraw through bKash or Upay. The actual payment flow and wallet data are handled by those providers under their own separate privacy terms.
Covers session identifiers, device type, and navigation data collected as you browse our lobby, game rooms, and account pages. We use this to maintain your login state and improve page behaviour across your devices.
Does not cover external sites, payment processors, or game studios whose own platforms you reach from ours. Once you leave ovi777, the privacy terms of that third party apply. We cannot control or be responsible for their data practices.
You have real, practical options when it comes to the data we hold on your account. If you want to review what we have on file, you can submit a data access request through our support channel and we will confirm the categories of information held under your account. If any detail is wrong — a contact number, an email address, or a name spelling — you can correct it directly from the account settings page while logged in, or ask support to update it on your behalf. Where you believe data has been held longer than necessary or collected without a valid basis, you can raise a formal query with our support team and we will respond with the relevant detail. We keep a record of data queries so we can follow up properly. Choices around cookies are managed through your browser; clearing or blocking cookies will affect login persistence and session memory on your device. For any concern that cannot be resolved through account settings, the support contact route is the right path forward.
Submit a data access request via our support channel. We confirm the categories of data held under your account and the basis on which it is kept.
Update your contact information or name directly in account settings while logged in. Alternatively, contact support and they will apply the correction against your account record.
If you believe data is held without a valid basis or beyond the necessary retention period, contact support with your account reference. We respond with the specific detail relevant to your query.
For anything that cannot be resolved through account settings — deletion requests, retention questions, or policy clarifications — our support team is the correct contact point for Bangladesh account holders.
If you have a question about how your data is handled, or you want to act on any of the rights described in this policy, these are the contact routes available through ovi777. Use the route that matches your query type — account corrections are fastest through live chat, while formal written data requests are better submitted by email.
Open the live chat widget on ovi777 while logged into your account. Use this route for quick account-detail corrections or to ask a general question about what data we hold.
Send a written data query or formal access request to the support email published on the ovi777 contact page. Include your registered account email so we can locate your records accurately.
The Help Centre on ovi777 includes published guidance on account management and data choices. Check there first for step-by-step instructions before submitting a support request.
We apply access controls and encryption to the data stored under your account. Session tokens are invalidated when you log out, and we do not retain full payment credentials from bKash or Upay — only the transaction references needed to reconcile your account wallet history. Cookie data is tied to your browser session and can be cleared at any time through browser settings.
Your account data is retained while your account is active and for a defined period afterward to cover any outstanding transaction queries or disputes. We do not hold data beyond what is needed for these purposes.
We log transaction references for bKash and Upay deposits and withdrawals. We do not store wallet PINs, OTPs, or authentication credentials. Full payment-credential handling remains within those providers' own secure systems.
Cookies on ovi777 maintain your login state and session preferences. You can clear or block cookies through your browser settings; this will end your active session and remove saved preferences from that device.
When we make material changes to this policy, we publish a notice on the account dashboard visible after your next login. Continuing to use your account after a policy update means you have had the opportunity to review the revised terms.
These are the questions we hear most often from account holders in Bangladesh about how their data is collected, stored, and managed under this policy.
We collect your name, contact details, and the credentials you set at registration. Once your account is active, we also log session data — device type, browser, IP address — and transaction references tied to your bKash or Upay wallet activity.
No. We never store your bKash PIN or Upay authentication code. Those credentials remain entirely within each payment provider's own secure environment. We only log the transaction reference and status that confirm a deposit or withdrawal was completed.
Submit a data access request through our support email or live chat on ovi777. Include your registered email address so we can locate your account record. We will confirm the categories of data held and the basis for holding it.
Yes. Log in and go to your account settings page to update contact details directly. If you cannot update a field yourself, contact our support team with the correction and your account reference and we will apply the change.
Data is retained while your account is active and for a period afterward to cover outstanding transaction queries or disputes. Once that period passes and no outstanding issues remain, data that is no longer needed is removed from our active records.
Our policy covers the transaction references and wallet records we log on our side. The actual payment flow — what bKash and Upay collect and store during processing — is governed by those providers' own privacy terms. We recommend reading them separately.
Raise a formal query through our support email published on ovi777, including your account email and a brief description of your concern. We keep a record of all data queries and will respond with the relevant detail for your account. Access and applicable rights depend on your local law and eligible regions.